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@ Brendan – thank you for answering the survey 🙂 it is not for opening a business, it is actually purely academic. Apparently, most of the problems of foreigners with Taobao relate to the language barrier. And you are correct, there are services like that, but most people are not aware of them… thanks for your input, though 🙂
No problem. Language barrier is definitely the biggest issue beyond sourcing legitimate product. If you get a good sample of responses it would be interesting to see the outcome.